FAQ

View, change, or cancel your subscriptions on your IPhone, IPad, IPod touch

https://support.apple.com/en-us/HT202039

I deleted my profile, but now I want to get it back. How to do it?

We’re happy to have you back! To reactivate your profile send us a message.

How can I buy Vip status on the iPhone app?

Go to your profile page and select VIP status, then follow the instructions on screen. When you buy any VIP feature in the iPhone app, your payment will be processed through your iTunes account.

How can I cancel my VIP subscription made via iTunes?

To cancel your VIP subscription made via iTunes, go to the settings of your iPhone or iPad, choose 'iTunes and App Store', then tap your Apple ID and 'View Apple ID'. Enter your password, scroll down to subscriptions and tap 'Manage'. On the Vip screen turn off Auto Renew.

How do I uninstall the App from my phone or tablet?

iPhone and iPad

To uninstall the app from your iPhone or iPad:

Press and hold the app icon
Tap the x that appears
Tap Delete to confirm

To reinstall the App for your iPhone or iPad, download it from the iTunes App Store.

How can I change my profile picture?

Open your profile page, hover over your favourite photo and a picture icon will appear. Just click on it to set this photo as your default one.

What kinds of photos do you not allow?

All of your photos and videos must comply with our Terms and Conditions and Guidelines or they might get removed. Erotic photos can be uploaded to your Private photos album, but we do not allow pornographic or other inappropriate content, incitement to violence or hate, or photos/videos of people under 18. You also shouldn’t post photos or videos that you don’t own, which break copyright. If you violate our Guidelines or Terms and Conditions, we may be forced to to delete your account.

Have any questions?

Mail us support@chocoapp.ru